Welcome to the Shirley Health Partnership!
Both Grove Medical Practice and Regent's Park Surgery have moved into the Shirley Health Centre as of 16th January 2017. The intention is to bring in enhanced services in the long term for all our patients; with change, there may be a few hiccups with our transition. We ask for your patience and understanding. Thank you.
Please leave us feedback in our Friends & Family Test - you can find it under the "Have Your Say" tab on the top right or by clicking here.
Extended Hours Service
The Shirley Health Partnership are happy to announce, subject to availability, that extended clinics for 2019 will take place as follows:
Tuesday mornings between 7.00 am - 8.00 am
Tuesday Evenings between 6.30 - 7.30 pm
Wednesday mornings between 7.00 am - 8.00 am
Wednesday Evenings between 6.30 pm - 8.30 pm
Thursday mornings between 7.00 am - 8.00 am
Thursday Evenings between 6.30 pm - 7.30 pm
If you wish to book into one of these clinics, please contact the surgery as usual and ask for availability of these clinics. There are also some appointments available for online booking.
We are aware that our building security alarm has been activated on a number of occasions over the past few weeks during silent hours. We have informed the building Landlords who are investigating these events as a matter of urgency. (Posted 1 Oct 2019).
Our telephone service will not available between 1.00 pm and 2.00 pm and between 6.00 pm and 6.30 pm daily. If you require urgent medical advice which does not need 999 assistance during these times, please dial 07713434749 to access our duty team. This change has been made to allow our Reception team to catch up on essential administrative processes such as the preparation of your prescriptions.
Repeat Prescription Update
We require 72 hours notice for a repeat and non-urgent hospital prescriptions, received before 10.00 am daily. Please allow for extra time for weekends and Bank Holidays.
We have chosen to extend our turnaround from 48 to 72 hours to improve patient safety. This now allows your own Registered GP to sign your repeat prescriptions, as not all our Doctors work every day. Please also allow an additional 48 hours for your Chemist to dispense the medication.
Please note the reception prescription desk closes at 6.00 pm daily.
Flu clinics 2019
The flu clinics for 2019 will be drop-in only with NO appointment needed on the following Saturdays:-
12th October 2019 – 8.00 am - 12 noon - Over 65 year old patients ONLY - ENDED
9th November 2019 – 8.00 am - 12 noon - 18-64 year old AT RISK patients ONLY
16th November 2019 – Both age groups – Over 65 and 18 - 64 at risk patients
Please remember will are usually busy at the start of the clinics so if you unable to wait please consider coming towards the end of the clinic time.
Flu information for Children will be published here in due course.
Flu Vaccination Information
CLOSED - The Partnership will be closed Wednesday 13 November 2019 between 1.00 pm to 6.30 pm for staff training.
FAX MACHINE - Please note that as from 1 January 2019 we will no longer be using our fax machine. This is to enhance data security and also to support the NHS Paper Switch-Off Programme (PSO). It is requested that any correspondence which would previously have been sent using fax is sent electronically to the following email email@example.com Any clinical correspondence must be sent as an attachment i.e. pdf, doc, docx. Thank you.
NHS App (new June 2019) - The new, simple and secure way to access a range of NHS services on your smartphone or tablet. For further information and to download the app Click here.
We are changing the way patients order prescriptions electronically FROM 14 October 2019.
If you already have online access to book appointments via the NHS App, you can be set-up to order prescriptions the same way. If you do not already have online access via the NHS App, please sign up to the new NHS app. You will need to download this to either a smartphone or tablet then you can complete the registration process quickly and easily. Once registered, this will then give you access to book appointments and request your repeat medication online through the app.
The website service to order repeat prescriptions is being withdrawn on 14th October 2019. You will then only be able to order repeat prescriptions on-line via the NHS App.