Welcome to The Shirley Health Partnership
Welcome to The Shirley Health Partnership. We were established in January 2017 as a training practice combining the Grove Medical Practice with Regent's Park Surgery, covering a patient population of 15,000. This is an up-to-date resource relating to our practice.
We will keep it current with any news, developments and details that are relevant to the practice and our patient community.
We aim to provide the highest quality of professional, compassionate and patient-centred medical care.
We care. We listen. We want to help. We can be trusted. We are good. We teach. We have fun!
Novel Corona Virus (New)
For the latest information please go to the Public Health England Website - Click Here
What should you do if you think you have the Wuhan coronavirus?
- You should not attend your GP practice - they are not equipped to handle cases of this coronavirus as you will need specialist testing and care.
- You should call NHS 111 for advice in the UK - even if you don't have symptoms - calls are free from landlines and mobile phones.
- When you ring NHS 111, let them know about your recent travel, and your symptoms if you have them.
- You should not use public transport or taxis to get to the hospital if you're advised to attend.
INFORMATION FOR PATIENTS REGARDING
WUHAN NOVEL CORONAVIRUS INFECTION
All travellers who develop relevant symptoms ( for example respiratory symptoms, shortness of breath, cough, fever) however mild, within 14 days of returning or transitioning from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau should not attend the practice, but should remain at home and immediately call NHS 111 for advice.
The NHS App lets you book GP appointments, order repeat prescriptions and access a range of other healthcare services. The NHS App is for people aged 13 and over who are registered with a GP surgery.
The NHS App is free to download from the App Store and Google Play.
Click Here NHS App
We are excited to announce eConsult will be available for our Patients from 13/03/2018!!
You can eConsult with your own GP/Practice Team at your own convenience and they will get back to you within 48 hours.
The next time you come into Shirley Health Partnership ask a member of the Reception Team for more information.
The Shirley Health Partnership drives to get better at communicating with our patients. We want to make sure you can read and understand the information we send you. We want to know if you need information in braille, large print or easy read. We want to know if you need a British Sign Language interpreter or advocate. We want to know if we can support you to lipread or use a hearing aid or communication tool.
If you find it hard to read our letters or if you need someone to support you at appointments, please let us know either in person at reception, or via completion of our Accessible Information form.
Download our Accessible Information Form here
Our website has been designed with flexibility in mind, so that you can change the style, size and colour of the font used, as well as the background colour. You are also able to translate this into your native language using the function on the top right of your browser. There are guides written to show how you can customise to your needs which can be found here
We are very sorry that our phone lines are not always functioning correctly and apologise for the occasional loss of our telephone service, this has been for technical issues which we are confident are now resolved. We are also aware of the on-going issue with our telephone access, in particular telephone calls to the partnership number 023 8078 8500 being unanswered for a lengthy time at peak times for which we apologise in advance for. We continue to recruit and train reception staff as a priority so that we can improve our patient telephone access.Thank you for your understanding.
CLOSED - The Partnership will be closed on Thursday 26 March 2020 between 1.00 pm to 6.30 pm for staff training.
(Site updated 20/02/2020)