Please use the NHS App to order repeat prescriptions during Covid-19 pandemic - See Online Services tab for more information.
We require 72 hours notice for repeat and non-urgent hospital prescriptions to be processed. Prescription requests received after 12 noon will begin to be processed the following day. Please allow extra time for weekends and Bank Holidays. The time taken to dispense your medication will depend on your pharmacy.
Prescription requests can be made up to two weeks in advance of when they are due. If you submit requests more than two weeks in advance these requests will be rejected, unless there is a reason eg. you are going on holiday. If there is a reason for an early request please state this.
It is your responsibility to ensure that you do not run out of your medications. However, if you run out of medication outside of our opening hours you can contact your regular dispensing pharmacy and ask for an emergency supply. Please then submit a prescription request in the usual way as soon as possible.
You can ask for a repeat prescription in any of the following ways:
- Online via the new NHS app or via your patient access login.
- By calling into the surgery in person during opening hours and placing your request in our repeat prescription box.
- By posting your request through the secured letter box located to the right of the main entrance to the surgery.
- By post, including a stamped addressed envelope if you want it posted back to you.
Please note we do not take prescription requests by telephone, as this is shown to increase the risk of errors.
Please do not ask anyone under 16 years to collect a prescription.
Electronic Prescription Service (EPS)
We prefer to send all our prescriptions electronically to a pharmacy of your choice. This service avoids prescriptions going missing and saves time for you, the practice and the pharmacy. If you have not yet nominated a pharmacy convenient to you, this can be done via the pharmacy or completing a form at the surgery.
Patients on repeat medication will be asked to contact a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications. You will be notified when this is due. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Oral Contraceptive Pills (OCP)
At the time of submitting a request for the oral contraceptive, you need to provide a weight and blood pressure reading. Machines are available in our waiting room anytime during our opening hours. Please record these measurements and attach them with your prescription request.
Please note the prescription desk closes at 6.00 pm daily.